Content iteration
The audience data generated from the reports have been used to help improve the quality and relevancy of future reports. For example, the research team has learned to shorten the headings and subheading of their reports after seeing higher click-throughs on chapters with shorter, snappier titles. This would have been completely hidden in print and PDF.
"I personally use Turtl's analytics to get a better gauge on what makes our audience tick," says James. "I'll look at the metrics on our reports to see which imagery saw the most attention and then use those images on social media to improve engagement there. The insights have cross-applications."